Privacy policy
Holivra Privacy Policy
Last Updated: September 2026
Holivra respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, make a purchase, or contact us.
Information We Collect
When you use our website, we may collect information such as your name, email address, phone number, billing and shipping address, payment details, order history, IP address, browser type, device information, and information about how you use our website.
Payment information is generally processed securely by third-party payment providers, and Holivra may not directly store your complete payment card information.
How We Use Your Information
We may use your information to process and fulfill orders, communicate with you about your purchases, provide customer support, prevent fraud, improve our website and services, personalize your shopping experience, send marketing communications where permitted, and comply with legal obligations.
Cookies and Tracking Technologies
Holivra may use cookies, pixels, and similar technologies to remember your preferences, analyze website traffic, measure advertising performance, and improve your experience.
Third-party services such as payment processors, analytics providers, ecommerce platforms, and advertising platforms may also use cookies or similar technologies according to their own privacy policies.
How We Share Information
We may share necessary information with service providers that help us operate our business, including payment processors, shipping and fulfillment partners, ecommerce platforms, analytics providers, advertising platforms, and customer service providers.
We may also disclose information when required by law or when necessary to protect Holivra, our customers, or others.
We do not sell your personal information in the traditional sense of exchanging your personal information directly for money.
Advertising
We may use information about your activity on our website to provide or measure personalized advertising on platforms such as Meta, Instagram, Facebook, TikTok, Google, or other advertising services.
Depending on where you live, you may have rights to opt out of certain forms of targeted advertising or data sharing.
Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and maintain business records.
Your Privacy Rights
Depending on your location, you may have rights regarding your personal information, including the right to request access, correction, deletion, or a copy of certain information we hold about you.
You may also have the right to opt out of certain marketing communications or certain uses of your personal information.
To submit a privacy request, contact us at support@holivra.com.
Email and Marketing Communications
If you subscribe to marketing emails or messages, you can unsubscribe at any time by using the unsubscribe link included in our communications or by contacting us.
You may still receive transactional communications related to orders, shipping, refunds, or customer service.
Children's Privacy
Holivra's website and services are not intended for children under 13, and we do not knowingly collect personal information from children under 13.
Security
We use reasonable measures to help protect personal information. However, no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to third-party websites or services. Holivra is not responsible for the privacy practices or content of those third parties.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.
Contact Us
If you have questions about this Privacy Policy or how Holivra handles personal information, contact us at:
Holivra
Email: support@holivra.com