Terms of service

Holivra Terms of Service

Last Updated: September 2026

These Terms of Service govern your use of the Holivra website and any purchases made through our store. By accessing our website or placing an order, you agree to these terms.

1. Online Store Terms

By using this website, you confirm that you are legally able to enter into a binding agreement in your location.

You may not use our products or services for any unlawful or unauthorized purpose.

2. Products and Availability

We make reasonable efforts to display product descriptions, images, colors, pricing, and availability accurately. However, actual colors or appearance may vary slightly depending on your device or display.

Product availability may change without notice. We reserve the right to limit quantities, discontinue products, or refuse an order when reasonably necessary.

3. Pricing and Payments

All prices are shown in the currency displayed at checkout unless otherwise stated.

Prices, discounts, promotions, and shipping offers may change at any time.

You agree to provide accurate billing, payment, and contact information when placing an order.

4. Orders

Submitting an order does not guarantee acceptance. Holivra reserves the right to cancel or refuse orders in cases involving suspected fraud, payment issues, inventory problems, pricing errors, or other reasonable circumstances.

If we cancel an order after payment has been processed, the applicable amount will be refunded.

5. Shipping and Delivery

Delivery estimates are provided for convenience and are not guaranteed unless specifically stated.

Shipping delays may occur because of carrier issues, weather, customs, high order volume, or other circumstances outside our control.

Customers are responsible for providing a complete and accurate shipping address.

6. Returns and Refunds

Returns and refunds are governed by our separate Return Policy.

For questions regarding a return or refund, contact support@holivra.com.

7. Product Use

Products should be used only as intended and according to any included instructions, warnings, or age recommendations.

Holivra is not responsible for damage caused by misuse, improper handling, unauthorized modification, or failure to follow product instructions.

8. Intellectual Property

All Holivra branding, logos, website designs, original graphics, text, and other original content are owned by or licensed to Holivra and may not be copied, reproduced, or used without permission.

Third-party trademarks, product names, or images remain the property of their respective owners.

9. Third-Party Services

Our website may use third-party services for payments, shipping, analytics, advertising, fulfillment, or other business functions.

Holivra is not responsible for the independent actions, policies, or availability of third-party services.

10. Prohibited Uses

You may not use the website to engage in fraud, violate applicable law, interfere with the security or operation of the site, distribute malicious software, attempt unauthorized access, or misuse another person's information.

11. Accuracy of Information

We make reasonable efforts to keep information on our website accurate. However, errors may occasionally occur in product descriptions, pricing, promotions, availability, or other content.

We reserve the right to correct errors and update information when necessary.

12. Disclaimer of Warranties

Except where otherwise required by law, our website and services are provided on an “as available” basis.

We do not guarantee that the website will always be uninterrupted, error-free, or completely secure.

13. Limitation of Liability

To the extent permitted by applicable law, Holivra will not be liable for indirect, incidental, special, or consequential losses arising from your use of the website, services, or products.

Nothing in these terms excludes rights or protections that cannot legally be waived.

14. Indemnification

To the extent permitted by law, you agree to indemnify Holivra from claims or losses resulting from your unlawful misuse of the website, violation of these terms, or infringement of another party's rights.

15. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we handle personal information.

16. Changes to These Terms

Holivra may update these Terms of Service from time to time. Updated terms will be posted on this page with a revised “Last Updated” date.

Continued use of the website after changes are posted means you accept the updated terms.

17. Governing Law

These terms will be governed by applicable laws based on the jurisdiction in which Holivra operates, subject to any mandatory consumer protections that apply to you.

18. Contact Us

Questions about these Terms of Service can be sent to:

Holivra
Email: support@holivra.com